Check if the app displays any error codes. If it does, resolve those errors first, then try again and observe the result.
Check the light on your RTK reference station—it should be a solid green color. If it isn’t, refer to the reference station’s user guide for troubleshooting.
Make sure the binocular camera lens is clean and free of smudges, dirt, or condensation—blurry images can affect navigation.
Inspect the mower’s wheels to ensure they’re not blocked by grass clippings, twigs, stones, or other debris.
Look around the mowing area for obstacles (like toys, garden tools, or low-hanging branches) or uneven ground (such as potholes or bumps) that could prevent the mower from moving in a straight line.
Verify that the lawn slope is within the mower’s maximum incline limit—excessively steep terrain may cause drifting or unstable movement.
If the issue continues, end the current mowing task, close the app completely, restart the mower, and try again.
If the problem still persists, contact the Roborock Customer Service team or your authorized dealer for further assistance.
Although our mower is designed to meet the IPX6 water-resistance standard, we still recommend avoiding use during rain, storms, or lightning. This helps prevent potential damage to the mower—and cutti...
Hardware factors
Dull or damaged blades — Replace the blades if they’re worn, bent, or no longer sharp.
Blade disc rotation — Ensure the blade disc spins freely. Clear away any grass clippings or ...
The Q1 series has five manual height settings (gears). These five gears represent the cutting height and correspond to 20 mm, 30 mm, 40 mm, 50 mm, and 60 mm (40-80mm/1.57inch-3.15inch for Q110H) respe...
