Check the grass around the charging station. If it’s too tall or overgrown, it may block the mower’s camera view and interfere with docking.
Avoid placing the charging station in areas with intense direct sunlight or deep, shifting shadows (e.g., from trees or buildings). These lighting conditions can make it harder for the mower to recognize the docking marker.
Place the charging station on a flat, stable, and level surface. Slopes or uneven ground can throw off the mower’s alignment when docking.
Software Condition
Open the app and go to Product Info to verify that the firmware, app software, and any related plugins are all updated to the latest versions.
Hardware Condition
In the app or system status screen, confirm that the mower detects and recognizes the charging station. Weak RTK positioning or network signal delays may cause temporary orientation issues.
Inspect the mower’s binocular cameras for dirt, debris, scratches, or physical damage. Clean or repair them as needed—obscured or damaged cameras can prevent proper recognition of the charging station and surroundings.
Make sure the docking marker on the charging station is clean, undamaged, and fully visible. A faded, dirty, or blocked marker may confuse the mower during docking.
Confirm the charging station is powered on. If it’s not receiving power, the mower won’t be able to detect its presence or charging status.
Examine the charging connectors on the station. Ensure they’re firmly seated, free of corrosion, and not loose—any connection issue could prevent the mower from charging properly.
All Roborock robotic mowers use lithium-ion batteries. These batteries have an average cycle life of about 1,500 charges—meaning they can be fully charged and discharged roughly 1,500 times before the...
There are four indicator light statuses on the mower’s charging station:
Solid green: The charging station is powered and connected, but the mower is not yet charging (e.g., it’s not properly seate...
Install and power up the charging station
First, install the charging station according to the setup instructions. Connect all cables securely, then plug the station into a working power outlet. Conf...