Check if the app or your mower’s display shows any error codes—these can help pinpoint the issue.
Check the RTK indicator light on your mower. It should be solid green. If it’s not, try relocating the RTK reference station to a more open area with a clear view of the sky. —Only applicable to RTK models
Look around the area where the mower is operating. Large obstacles—such as buildings, dense trees, tall fences, or other shelters—can block or weaken the RTK signal. Try mowing in a more open space if possible. —Only applicable to RTK models
Make sure both the mower’s firmware and the mobile app are updated to the latest version. This helps ensure optimal performance, accurate boundary recognition, and access to the latest features and fixes.
Uneven ground, wet grass (especially right after rain), or slippery surfaces can cause the mower to slip or drift slightly—potentially moving it outside the mapped boundary. Wait for the lawn to dry and consider adjusting mowing schedules during or just after heavy rain.
Although our mower is designed to meet the IPX6 water-resistance standard, we still recommend avoiding use during rain, storms, or lightning. This helps prevent potential damage to the mower—and cutti...
Hardware factors
Dull or damaged blades — Replace the blades if they’re worn, bent, or no longer sharp.
Blade disc rotation — Ensure the blade disc spins freely. Clear away any grass clippings or ...
Yes, it can but mapping requires some extra planning.
For a complete single‑map setup:
Mark clear danger zones along sharp drops, stair edges, or any verticality where the mower could fall off. This p...
