The battery’s lifespan depends on several factors, including how many hours it’s used, how hard the mower works, the environment it operates in, and how well it’s stored when not in use.
If you notice a significant drop in runtime, contact your local dealer or the RoboRock Customer Service team to arrange a battery replacement.
Some error codes related to the battery:
E22: Battery temperature is too high.
→ Move the mower to a cooler, shaded area.
→ The mowing session will resume automatically once the battery and motors have cooled to a safe operating temperature.
E23: Battery temperature is too low.
→ Move the mower to a warmer location.
→ The mowing session will resume automatically once the battery and motors warm up to a safe operating temperature.
E24: This error appears immediately after powering on the mower.
→ Check whether the battery has recently been replaced, repaired, or swapped with a non-official (third-party) battery.
→ If the issue continues, contact your dealer or the RoboRock Customer Service team for further support.
⚠️ Warning: For your safety, do not attempt to replace or repair the battery yourself. Only authorized service personnel should handle battery replacement.
E104:
→ Try turning the mower off and then back on.
→ If the error returns, contact your dealer or the RoboRock Customer Service team for assistance.
Note: Charging may fail if the mower is placed in an environment that’s extremely hot or cold. If charging isn’t working, move the mower to a normal-temperature area and try again.
