My Roborock Failed To Pass Through The Passage Between 2 Different Areas, What Do I Do?

Posted 2 September 2026
Roborock College - During Lawn Mowing
  1. Check if the app or your device’s display shows any error codes—these can help identify the root cause of the issue.
  2. Check the RTK indicator light on your mower. It should be solid green. If it’s not, try relocating the RTK base station, remapping your lawn, and testing again.
  3. Use the Remote Control function in the app to manually drive the mower through the passage. This helps confirm whether the mower can physically pass through—checking both width and height clearance.
  4. If the mower stops inside the passage, inspect the exact spot where it halted. Look for obstacles like rocks, branches, uneven ground, or debris blocking its path.
  5. If the mower stays in its current area and refuses to enter the new one, verify that the passage was created correctly and saved successfully in the app.
  6. Environmental conditions—such as sudden slope changes, thick or tall grass, or wet/muddy terrain—can prevent the mower from passing through smoothly.
  7. Keep No-Go Zones well away from the passage edges—placing them too close can unintentionally block the mower’s path.
  8. Try creating a new passage between the two areas (instead of reusing the existing one) and test again.
  9. Go to Settings → Obstacle Avoidance, then turn off Visual Obstacle Avoidance for Passage. Try navigating through the passage again after disabling this feature.
  10. In the same Obstacle Avoidance menu, select the Balanced option. This setting helps the mower ignore small, non-critical objects (like twigs or low grass clumps) that might otherwise trigger unnecessary stops.

01. Failed To Pass Between 2 Different Areas.png

My Roborock Failed To Pass Through The Passage Between 2 Different Areas, What Do I Do?

Related articles

My Roborock Went Out Of The Boundary When Mowing, What Is The Reason And How Do I Fix It?

Check if the app or your mower’s display shows any error codes—these can help pinpoint the issue. Check the RTK indicator light on your mower. It should be solid green. If it’s not, try relocating th...

Why Did My Mower Miss A Large Area Of My Lawn?

Check whether this large, uncut area is in a newly added zone—and whether a passage has been created between it and other already-mowed areas. Verify the width of that passage. It must be at least 70...

Can A Roborock Handle Stepped Or Terraced Lawns?

Yes, it can but mapping requires some extra planning. For a complete single‑map setup: Mark clear danger zones along sharp drops, stair edges, or any verticality where the mower could fall off. This p...
Loading...